Frequently Asked Questions

Your guide to shopping with Outcast USA

How long will it take for my order to arrive?

Standard shipping within the USA typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

How do I know which size to choose?

Each product page features a detailed sizing chart. Since we focus on modern fits, we recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.

Do you offer international shipping?

Currently, Outcast USA ships to all 50 states and select international territories. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.

How can I track my package?

As soon as your order leaves our warehouse, we send an automated shipping confirmation email containing your tracking link. You can also track your order directly through your account dashboard.